HPE PL DL385g10 Plus v2 AMD Epyc 7313 (3.0G/16C) 1x32G MR416i-a/4G 8SFF ocp 2x10GT 1x800W L9

SKU Number

P55284-421

Model Name

HPE ProLiant DL385 Gen10 Plus v2 7313 3.0GHz 16-core 1P 32GB-R MR416i-a 8SFF 800W PS EU Server

Processor

7313 (16-Core, 3.0 GHz, 155W)

Number of Processors

One processor

Memory

32 GB RDIMM DR 3200 MT/s (1x 32 GB)

Network Controller

BCM 57416 10GbE 2p BASE-T OCP3 Adptr plus choice of standup card

Storage Controller

MR416i-a

Notes: Supports Tri-mode.

Hard Drive

None ship as standard

Internal Storage

8 SFF Chassis (upgradeable to 24 SFF front + 8 SFF mid + 4SFF rear)

Optical Drive Bay

Optional

Optical Drive

None ship as standard

PCI-Express Slots

3-slots (x8, x16, x8) as standard

Power Supply

1x 800W HPE FlexSlot Power Supply

Notes: EU Lot-9 compliant.

Fans

4-standard fans

Management

Default: HPE iLO Standard with Intelligent Provisioning, HPE OneView Standard (requires download)

Energy Star

3.0 certified

Form Factor

2U Rack, SFF Easy Install rails without CMA

Warranty

3-year parts, 3-year labor, 3-year onsite support with next business day response.

Platform Information

Form Factor

• 2U rack

Chassis Types

• 8 SFF with optional Universal Media Bay, and optional SFF or NVMe drive bay options
• 24 SFF bay with 8 SFF mid tray drives and 4 SFF rear drive bay option to total 36 SFF drives
• 8 LFF with Universal Media Bay, and optional SFF or NVMe drive bay options
• 12 LFF with optional 4 LFF mid tray and optional 4 LFF to total 20 LFF drives

Notes:

- DL385 Gen10 Plus v2 uses Basic Carrier drive cages, not Smart Carrier drive cages as used on DL385 Gen10 Plus.

- The 4 LFF rear drive box will consume space for the primary and secondary riser.

- The 8 and 12 LFF chassis also supports the 2 SFF rear drive box which allows for the user to attach a secondary or tertiary riser.

- The 24 SFF chassis already supports 3x 8 SFF SAS/SATA drive cage kits

- The 8 NVMe U.3 or U.2 cage kits (P27194-B21, P26931-B21, P26932-B21) can only be leveraged in the SFF chassis and replaces Box 1, 2 or 3.

- The Universal Media Bay (P14609-B21) not available with the LFF chassis or the 24 SFF front, and can only be populated in Box 1.

- The 8 NVMe SFF can be upgraded with additional two front 8 NVMe SFF U.3 or U.2 drive boxes (P27194-B21, P26931-B21, P26932-B21) to total 24 SFF NVMe drives, and up to 32 SFF NVMe drives with one mid 8 NVMe SFF mid-tray drive cage (P39600-B21, P38847-B21). U.3 and U.2 front and mid drive cages cannot mix.

- U.3 x1 and x4 drive cages cannot mix.

- The 8 LFF chassis cannot be upgraded to 12 LFF front in the field.

- 12 LFF or more drives require Max performance fan kit (P14608-B21).

- CPU selection is limited 225W (Turbo to 240W) or lower with 4LFF mid-tray selected & DIMM blanks populate empty DIMM slots.

System Fans

Standard - fan types included

• The 8 SFF chassis ship with 4 standard fans as standard.
• The 8 LFF chassis ships with 6 standard fans as standard.
• The 12 LFF and 24 SFF chassis ship with 6 max performance fans as standard.
• Max performance fan kit is available to meet ambient temperature environments.
• Max performance fan kits are required for rear drives, or >155w Processors SKUs, or if High Performance NVMe/SAS4 drives being used.

Processors Up to 2 of the following depending on model.

Notes: For more information regarding AMD EPYC processors, please see the following: https://www.amd.com/en/products/epyc

Notes: All AMD EPYC processors can support up to 4TB of memory each

Chipset

No chipset - System on Chip (SoC) design.

On System Management Chipset

HPE iLO 5 ASIC

Read and learn more in the iLO QuickSpecs.

Memory

One of the following depending on model

Notes:

- The maximum memory speed is limited by the processor selection.

- 3200 MT/s memory SKUs can run the transfer rate of 3200 MT/s at both 1 DIMM and 2 DIMM per channel, except 256 GB LRDIMM

Memory Protection

Advanced ECC

Advanced ECC uses single device data correction to detect and correct single and all multibit error that occurs within a single DRAM chip.

Expansion Slots

Primary Riser

Notes:

- Bus width indicates the number of physical electrical lanes running to the connector.

- There are 3 types of risers supported on Primary Slot

- When supporting Slot1 & Slot2 in below Primary Riser3 scenario, Slot1 & Slot2 combined can support up to 38GB/s bandwidth, due to an AMD CPU limitation.

Notes: ** Default Slot1 on the Primary Riser3 is empty and not available. It requires P14600-B21 in conjunction with the Primary Riser3 to add additional x16 PCIe Gen4 in slot1.

Secondary Riser:

Notes:

- Bus Width Indicates the number of physical electrical lanes running to the connector.

- There are 3 types of risers support on Secondary Slot

Notes: * Default Slot4 on the Secondary Riser3 is empty and not available.It requires P14600-B21 in conjunction with the Secondary Riser3 to add additional x16 PCIe Gen4 in slot4

Tertiary Riser:

Notes:

- Bus Width Indicates the number of physical electrical lanes running to the connector.

- There are 2 types of risers support on Tertiary Slot

Storage Controllers

The Gen10/Gen10 Plus controller naming framework has been updated to simplify identification as depicted below. For a more detailed breakout of the available Gen10/Gen10 Plus Smart Array controllers visit the

HPE Smart Array Gen10 Controllers Data Sheet.

HPE also launched Tri-Mode controllers which will support NVMe U.3/U.2 drives as wells as SAS/SATA drives. Please see below list for the tri-mode controllers supported on the server.

One of the following depending on model

NVMe Boot Device

• HPE NS204i-p NVMe PCIe3 OS Boot Device

Notes:

- NS204i-p will only be supported in Slot 1 of the primary riser.

- NS204i-p and Primary Riser HPE DL38X Gen10+ 2x16 Slot 2/3 FIO Kit (P14599-B21) are selected then HPE DL38X Gen10+ Slot1 x16 Slot2/3 Kit (P14600-B21) also must be in the configuration.

- Legacy Mode setting (758959-B21) and NS204i-p cannot be selected together.

- HPE Universal SATA AIC HHHL M.2 SSD Kit (878783-B21) and NS204i-p cannot be selected together.

- When NS204i-p and doublewide GPU are selected together Secondary Riser MUST be selected and doublewide GPU can be maximum of 2.

Software RAID - HPE Smart Storage SR100i SR Gen10 Plus SW RAID

• All models feature an embedded storage controller, capable of operating on AHCI or SR100i modes, with embedded software supporting RAID for up to 2 U.3 NVMe SSDs.
• HPE Smart Storage SR100i SR Gen10 Plus SW RAID will operate in UEFI mode only. Legacy Mode (758959-B22) and SR100i Gen10 Plus SW RAID CAN NOT be selected together. For legacy support, an additional controller will be needed.
• SR100i cannot be selected with 878783-B21 Universal SATA HH M.2 Kit or P12965-B21 HPE NS204i-p Gen10+ NVMe Boot Device.
• SR100i can only be selected with 8SFF CTO and 8LFF CTO servers.
• SR100i cannot be selected with P4610, P4510 or P4800x SSD drives.
• SR100i cannot be selected with P26932-B21 HPE DL300 Gen10+ 2U 8SFF x4 NVMe U.2 Kit
• Embedded SATA controller by default will work in AHCI Mode. HPE Smart Storage SR100i SR Gen10 Plus SW RAID can be enabled by selecting HPE SR100i Gen10 Plus Software RAID (P28417-B21).
• Supports Microsoft Windows Server only.

Essential RAID Controller

• HPE Smart Array E208i-a SR Gen10 Controller
• HPE Smart Array E208i-p SR Gen10 Controller
• HPE Smart Array E208e-p SR Gen10 Controller

Performance RAID Controller

• HPE Smart Array P408i-a SR Gen10 Controller
• HPE Smart Array P408i-p SR Gen10 Controller
• HPE Smart Array P408e-p SR Gen10 Controller
• HPE Smart Array P816i-a SR Gen10 Controller

Notes: Performance RAID Controllers require the HPE Smart Storage Battery (P01366-B21) which is sold separately.

Tri-Mode RAID Controller

• HPE Tri-Mode MR216i-a Gen10 Plus Controller
• HPE Tri-Mode MR216i-p Gen10 Plus Controller
• HPE Tri-Mode MR416i-a Gen10 Plus Controller
• HPE Tri-Mode MR416i-p Gen10 Plus Controller
• HPE Tri-Mode SR416i-a Gen10 Plus Controller
• HPE Tri-Mode SR932i-p Gen10 Plus Controller

Internal Storage Devices

One of the following depending on model

Optical Drive

• Ships standard in Performance Models
• Optional: DVD-ROM, DVD-RW

Hard Drives

• None ship standard

Graphics

Integrated Video Standard

• Video modes up to 1920 x 1200@60Hz (32 bpp)
• 16MB Video Memory

HPE iLO 5 on system management memory

• 32 MB Flash
• 4 Gbit DDR 3 with ECC protection

Power Supply

• HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit

Notes: Available in 94% Power Efficiency.

• HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit

Notes: Available in 94%. Power Efficiency

• HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply Kit

Notes:

- Available in 96% Power Efficiency

- 200-240VAC power input only.

• HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply Kit

Notes:

- Available in 94% Power Efficiency

- 277VAC power input.

• HPE 800W Flex Slot 48VDC Hot Plug Low Halogen Power Supply Kit

Notes:

- Available in 94% Power Efficiency

- -48VDC power input.

• HPE 1000W Flex Slot Titanium Hot Plug Power Supply Kit

Notes:

- Available in 96% Power Efficiency.

- 200-240VAC power input only.

• HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit

Notes:

- Available in 94% Power Efficiency.

- 200-240VAC power input only.

• HPE 1600W ~48VDC Power Supply Kit
• HPE 1800W-2200W Flex Slot Titanium Hot Plug Power Supply Kit

Notes:

- Available in 96% Power Efficiency.

- 200-240VAC power input only.

- Gen10 Plus (and v2) output capped at 1600W maximum, greater than 1600W only feasible on Gen11 systems.

HPE Flexible Slot (Flex Slot) Power Supplies share a common electrical and physical design that allows for hot plug, tool-less installation into HPE ProLiant Gen10 Plus Performance Servers. Flex Slot power supplies are certified for high-efficiency operation and offer multiple power output options, allowing users to "right-size" a power supply for specific server configurations. This flexibility helps to reduce power waste, lower overall energy costs, and avoid "trapped" power capacity in the data center.

All pre-configured servers ship with a standard 6-foot IEC C-13/C-14 jumper cord (A0K02A). This jumper cord is also included with each standard AC power supply option kit. If a different power cord is required, please check the ProLiant Power Cables web page.

To review the power requirements for your selected system, please use the HPE Power Advisor Tool.

For information on power specifications and technical content visit HPE Server power supplies.

Interfaces

Notes: Not shipping as standard. Available as a CTO option or as a field upgrade (P14611-B21).

UEFI

Configure and boot your servers securely with industry standard Unified Extensible Firmware Interface (UEFI).

Learn more at http://www.hpe.com/servers/uefi.

Operating Systems and Virtualization Software Support for ProLiant Servers

• Windows Server 2016
• Windows Server 2019 (Most Recent Version)
• Windows Server 2022
• VMware ESXi 6.7 U3
• VMware ESXi 7.0 U1/U2
• SUSE Linux Enterprise Server (SLES) 12 SP5
• SUSE Linux Enterprise Server (SLES) 15 SP2
• Red Hat Enterprise Linux (RHEL) 8.3
• Citrix Hypervisor 8.2
• Ubuntu 20.04 LTS

Notes: For more information on Hewlett Packard Enterprise Certified and Supported ProLiant Servers for OS and Virtualization Software and latest listing of software drivers available for your server.

https://www.hpe.com/us/en/servers/server-operating-systems.html

HPE Server UEFI/Legacy ROM

Unified Extensible Firmware Interface (UEFI) is an industry standard that provides better manageability and more secured configuration than the legacy ROM while interacting with your server at boot time. HPE ProLiant Gen10 Plus servers have a UEFI Class 2 implementation and support both UEFI Mode (default) and Legacy BIOS Mode.

Notes: The UEFI System Utilities tool is analogous to the HPE ROM-Based Setup Utility (RBSU) of legacy BIOS. For more information, please visit http://www.hpe.com/servers/uefi.

UEFI enables numerous new capabilities specific to HPE ProLiant servers such as

• Secure Boot and Secure Start enable for enhanced security
• Operating system specific functionality
• Support for > 2.2 TB (using GPT) boot drives
• USB 3.0 Stack

HPE Server UEFI/Legacy ROM

• Embedded UEFI Shell
• Mass Configuration Deployment Tool using iLO RESTful API that is Redfish API Conformant
• PXE boot support for IPv6 networks
• Workload Profiles for simple performance optimization

UEFI Boot Mode only

• TPM 2.0 Support
• NVMe Boot Support
• iSCSI Software Initiator Support.
• HTTP/HTTPs Boot support as a PXE alternative.
• Boot support for option cards that only support a UEFI option ROM

Notes: For UEFI Boot Mode, boot environment and OS image installations should be configured properly to support UEFI.

Industry Standard Compliance

• ACPI 6.1 Compliant
• PCIe 4.0 Compliant
• WOL Support
• Microsoft Logo certifications
• PXE Support
• VGA/Display Port

Notes: This support is on the optional Universal Media Bay.

• USB 3.1 Gen1 Compliant (internal)
• USB 2.0 Compliant (external ports)

Notes: This support is on the optional Universal Media Bay.

• Energy Star
• SMBIOS 3.1
• UEFI 2.6
• Redfish API
• IPMI 2.0

• Secure Digital 2.0
• Advanced Encryption Standard (AES)
• Triple Data Encrytion Standard (3DES)
• SNMP v3
• TLS 1.2
• DMTF Systems Management Architecture for Server Hardware Command Line Protocol (SMASH CLP)
• Active Directory v1.0

• European Union (EU) eco-design regulations for server and storage products, known as Lot 9, go into effect on March 1st, 2020. Among other requirements, for servers this directive establishes power thresholds for idle state, as well as efficiency and performance in active state which vary among configurations.

Beginning on January 1st, 2024, units sold into the EU, European Economic Area (EEA), the United Kingdom, or Switzerland must include more efficient AC power supplies: 94% for multi-output and 96% for single-output. HPE Flexible Slot power supplies are single-output, and part numbers 865438-B21, P03178-B21, and P44712-B21 are 96% efficient, thus meeting requirements. HPE is on target to fulfil compliant systems ahead of time and will begin enforcing these requirements in advance to satisfy requests with the current power supplies by the set deadline.

HPE ProLiant Gen10 servers are compliant with Lot9 requirements. For more information regarding HPE Lot 9 conformance, please visit: https://www.hpe.com/us/en/about/environment/msds-specs-more.html

• ASHRAE A3/A4

Notes: For additional technical thermal details regarding ambient temperatures, humidity and features support please visit: http://www.hpe.com/servers/ashrae.

• UEFI (Unified Extensible Firmware Interface Forum)

Embedded Management

HPE Integrated Lights-Out (HPE iLO)

Monitor your servers for ongoing management, service alerting, reporting and remote management with HPE iLO.

Learn more at http://www.hpe.com/info/ilo.

Intelligent Provisioning

Hassle free server and OS provisioning for 1 or more servers with Intelligent Provisioning.

Learn more at http://www.hpe.com/servers/intelligentprovisioning.

iLO RESTful API

iLO RESTful API is Redfish API conformance and offers simplified server management automation such as configuration and maintenance tasks based on modern industry standards. Learn more at http://www.hpe.com/info/restfulapi.

Server Utilities

Active Health System

The HPE Active Health System (AHS) is an essential component of the iLO management portfolio that provides continuous, proactive health monitoring of HPE servers. Learn more at http://www.hpe.com/servers/ahs.

Active Health System Viewer

Use the Active Health System Viewer, a web-based portal, to easily read AHS logs and speed problem resolution with HPE self-repair recommendations, to learn more visit: http://www.hpe.com/servers/ahsv.

Smart Update

Keep your servers up to date with the HPE Smart Update solution by using Smart Update Manager (SUM) to optimize the firmware and driver updates of the Service Pack for ProLiant (SPP).

Learn more at https://www.hpe.com/us/en/servers/smart-update.html .

iLO Amplifier Pack

Designed for large enterprise and service provider environments with hundreds of HPE servers, the iLO Amplifier Pack is a free, downloadable open virtual application (OVA) that delivers the power to discover, inventory and update Gen8, Gen9 , Gen10 & Gen10 Plus HPE servers at unmatched speed and scale. Use with an iLO Advanced License to unlock full capabilities.

Learn more at http://www.hpe.com/servers/iLOamplifierpack.

HPE iLO Mobile Application

Enables the ability to access, deploy, and manage your server anytime from anywhere from select smartphones and mobile devices. For additional information please visit: http://www.hpe.com/info/ilo/mobileapp.

RESTful Interface Tool

RESTful Interface tool (iLOREST) is a single scripting tool to provision using iLO RESTful API to discover and deploy servers at scale. Learn more at http://www.hpe.com/info/resttool.

Scripting Tools

Provision one to many servers using your own scripts to discover and deploy with Scripting Tool (STK) for Windows and Linux or Scripting Tools for Windows PowerShell. Learn more at http://www.hpe.com/servers/powershell.

HPE OneView Standard

HPE OneView Standard can be used for inventory, health monitoring, alerting, and reporting without additional fees. It can monitor multiple HPE server generations. The user interface is similar to the HPE OneView Advanced version, but the software-defined functionality is not available. Learn more at http://www.hpe.com/info/oneview.

HPE Systems Insight Manager (HPE SIM)

Ideal for environments already using HPE SIM, it allows you to monitor the health of your HPE ProLiant Servers and HPE Integrity Servers. Also provides you with basic support for non-HPE servers. HPE SIM also integrates with Smart Update Manager to provide quick and seamless firmware updates. Learn more at http://www.hpe.com/info/hpesim.

Warranty

This product is covered by a global limited warranty and supported by HPE Services and a worldwide network of Hewlett Packard Enterprise Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty services are available through HPE ServicesHPE Services operational services or customized service agreements. Hard drives have either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details.

Notes: Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve added complexity. Customers may choose to have Hewlett Packard Enterprise replace Optional CSR parts at no charge. Additional information regarding worldwide limited warranty and technical support is available at:

https://www.hpe.com/us/en/search-results.html?page=1&q=servers%20warranty&autocomplete=0

Security

• UEFI Secure Boot and Secure Start support
• Immutable Silicon Root of Trust
• FIPS 140-2 validation (iLO 5 certification in progress)
• Common Criteria certification (iLO 5 certification in progress)
• Configurable for PCI DSS compliance
• Advanced Encryption Standard (AES) and Triple Data Encryption Standard (3DES) on browser
• Support for Commercial National Security Algorithms (CNSA)
• Tamper-free updates - components digitally signed
• Secure Recovery - recover critical firmware to known good state on detection of compromised firmware

• Ability to rollback firmware
• Secure erase of NAND/User data
• TPM (Trusted Platform Module) 2.0 option
• Bezel Locking Kit option
• Chassis Intrusion detection option

Server Management

HPE iLO Advanced

HPE iLO Advanced licenses offer smart remote functionality without compromise, for all HPE ProLiant servers. The license includes the full integrated remote console, virtual keyboard, video, and mouse (KVM), multi-user collaboration, console record and replay, and GUI-based and scripted virtual media and virtual folders. You can also activate the enhanced security and power management functionality.

HPE iLO Advanced Premium Security Edition

HPE iLO Advanced Premium Security Edition for iLO 5 includes iLO Advanced License plus high-end security modes, unique security capabilities, like Automatic FW recovery; Runtime FW verification, and Secure erase. Learn more about HPE iLO Advanced Premium Security Edition at: http://www.hpe.com/servers/ilopremium.

HPE GreenLake for Compute Ops Management

HPE is intelligently transforming compute management with an intuitive cloud operating experience through HPE GreenLake cloud platform to streamline and secure operations from edge-to-cloud. Automated key lifecycle tasks, for onboarding, updating, managing, and monitoring HPE servers, brings agility and greater efficiencies to wherever compute devices reside via a unified single browser-based interface. Manage single locations or multiple, distributed sites. Keep tens to thousands of servers secure with batch policy controls and automated updates.

Compute Ops Management is cloud-native software that is continually updated with new services, features, patches, and fixes. The management application resides in the HPE GreenLake cloud platform (access via https://console.greenlake.hpe.com) and leverages the HPE GreenLake architecture, security, and unified operations.

For a complete list of software as-a-service subscription SKUs and more information, visit the HPE GreenLake for Compute Ops Management QuickSpecs: https://www.hpe.com/psnow/doc/a50004263enw

For information on supported HPE servers, the complete list can be found here:

https://www.hpe.com/info/com-supported-servers

HPE OneView Advanced

HPE OneView brings a new level of automation to infrastructure management by taking a template driven approach to provisioning, updating, and integrating compute, storage, and networking infrastructure. It provides full-featured licenses which can be purchased for managing Gen8, Gen9 , Gen10 & Gen10 Plus servers. To learn more visit http://www.hpe.com/info/oneview.

HPE InfoSight for Servers

HPE InfoSight for Servers combines the cloud-based machine learning of InfoSight with the health and performance monitoring of Active Health System (AHS) and iLO to optimize performance and predict and prevent problems. The end result is an intelligent environment that modernizes IT operations and enhances the support experience by predicting and preventing the infrastructure issues that lead to application disruptions, wasted IT staff time and missed business opportunities.

Learn more at https://www.hpe.com/servers/infosight

Rack and Power Infrastructure

The story may end with servers, but it starts with the foundation that makes compute go - and business grow. We've reinvented our entire portfolio of rack and power products to make IT infrastructure more secure, more practical, and more efficient. In other words, we have created a stronger, smarter, and simpler infrastructure to help you get the most out of your IT equipment. As an industry leader, Hewlett Packard Enterprise is uniquely positioned to address the key concerns of power, cooling, cable management and system access.

HPE G2 Advanced and Enterprise Racks are perfect for the server room or today's modern data center with enhanced airflow and thermal management, flexible cable management, and a 10 year Warranty to support higher density computing.

HPE G2 PDUs offer reliable power in flexible form factors that operate at temperatures up to 60°C, include color-coded outlets and load segments and a low-profile design for optimal access to the rack and support for dense rack environments.

HPE Uninterruptible Power Systems are cost-effective power protection for any type workload. Some UPSs include options for remote management and extended runtime modules so you're critical dense data center is covered in power outages.

HPE KVM Solutions include a console and switches designed to work with your server and IT equipment reliably. We've got a cost-effective KVM switch for your first rack and multiple connection IP switches with remote management and security capabilities to keep your data center rack up and running.

Learn more about HPE Racks, KVM, PDUs and UPSs at HPE Rack and Power Infrastructure.

One Config Simple (SCE)

SCE is a guided self-service tool to help sales and non-technical people provide customers with initial configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in your existing ordering processes. If you require "custom" rack configuration or configuration for products not available in SCE, please contact Hewlett Packard Enterprise Customer Business Center or an Authorized Partner for assistance. https://h22174.www2.hpe.com/SimplifiedConfig/Welcome#

HPE Services

No matter where you are in your digital transformation journey, you can count on HPE Services to deliver the expertise you need when, where and how you need it. From planning to deployment, ongoing operations and beyond, our experts can help you realize your digital ambitions.

https://www.hpe.com/services

Consulting Services

No matter where you are in your journey to hybrid cloud, experts can help you map out your next steps. From determining what workloads should live where, to handling governance and compliance, to managing costs, our experts can help you optimize your operations.

https://www.hpe.com/services/consulting

HPE Managed Services

HPE runs your IT operations, providing services that monitor, operate, and optimize your infrastructure and applications, delivered consistently and globally to give you unified control and let you focus on innovation.

HPE Managed Services | HPE

Operational services

Optimize your entire IT environment and drive innovation. Manage day-to-day IT operational tasks while freeing up valuable time and resources. Meet service-level targets and business objectives with features designed to drive better business outcomes.

https://www.hpe.com/services/operational

HPE Complete Care Service

HPE Complete Care Service is a modular, edge-to-cloud IT environment service designed to help optimize your entire IT environment and achieve agreed upon IT outcomes and business goals through a personalized experience. All delivered by an assigned team of HPE Services experts. HPE Complete Care Service provides:

• A complete coverage approach -- edge to cloud
• An assigned HPE team
• Modular and fully personalized engagement
• Enhanced Incident Management experience with priority access
• Digitally enabled and AI driven customer experience

https://www.hpe.com/services/completecare

HPE Tech Care Service

HPE Tech Care Service is the operational support service experience for HPE products. The service goes beyond traditional support by providing access to product specific experts, an AI driven digital experience, and general technical guidance to not only reduce risk but constantly search for ways to do things better. HPE Tech Care Service delivers a customer-centric, AI driven, and digitally enabled customer experience to move your business forward. HPE Tech Care Service is available in three response levels. Basic, which provides 9x5 business hour availability and a 2-hour response time. Essential which provides a 15-minute response time 24x7 for most enterprise level customers, and Critical which includes a 6-hour repair commitment where available and outage management response for severity 1 incidents.

https://www.hpe.com/services/techcare

HPE Lifecycle Services

HPE Lifecycle Services provide a variety of options to help maintain your HPE systems and solutions at all stages of the product lifecycle. A few popular examples include:

• Lifecycle Install and Startup Services: Various levels for physical installation and power on, remote access setup, installation and startup, and enhanced installation services with the operating system.
• HPE Firmware Update Analysis Service: Recommendations for firmware revision levels for selected HPE products, taking into account the relevant revision dependencies within your IT environment.
• HPE Firmware Update Implementation Service: Implementation of firmware updates for selected HPE server, storage, and solution products, taking into account the relevant revision dependencies within your IT environment.
• Implementation assistance services: Highly trained technical service specialists to assist you with a variety of activities, ranging from design, implementation, and platform deployment to consolidation, migration, project management, and onsite technical forums.
• HPE Service Credits: Access to prepaid services for flexibility to choose from a variety of specialized service activities, including assessments, performance maintenance reviews, firmware management, professional services, and operational best practices.

Notes:

OVĚŘENÉ RECENZE

Objednávali jsme poprvé, vše proběhlo ok, oceňuji vstřícnost a dobrou komunikaci

23. 7. 2024

Vstřícný přístup

6. 9. 2023

perfektní obchod

24. 5. 2023

Ověřené recenze jsou získávané prostřednictvím služby Ověřeno zákazníky, kterou provozuje společnost Heureka Group a.s. Uživateli, který na našem eshopu skutečně vytvořil objednávku, je zaslán dotazník spokojenosti, ve kterém může hodnotit nákup na našem eshopu a také spokojenost se zakoupeným zbožím.

 

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